Research has shown that small businesses lose orders from inadequate telecommunications. Nobody enjoys the vacuous answers spat out by call centres, ditto answering machines that lead to no results, or the frustration of pushing numerous buttons in the hope of eventually being connected with a human being.

The OFAS call-answering service is unique in being staffed by industry people with industry knowledge. Your caller will immediately talk to someone who can deal intelligently with the enquiry and messages will be relayed promptly to you throughout the day - by phone or e-mail.