Recently FIRA opened its doors to the furniture supply chain as part of its programme of 2017 Open Days, welcoming representatives from furniture manufacturers, suppliers and retailers to their UKAS-accredited facilities in Stevenage, Hertfordshire.
Delegates had a busy agenda which included an introduction to the work of the Furniture Industry Research Association, and then FIRA International Ltd – which is the commercial service provider to the Research Association.
Sessions then focused on the testing and certification solutions from FIRA, followed by an insight to the work of the ergonomics department. The Technical Services team then gave an overview of its work which primarily focuses on research, consultancy, due diligence schemes and business improvement.
FIRA’s experts then explained their sustainability offering, detailing the work of the Furniture Industry Sustainability Programme, which FIRA supports. Finally, the FIRA Service Technicians team took to the stage, explaining their work supporting consumers and over 50 retailers through their furniture aftercare services including repairs and working to help solve customer complaints.
Following a networking lunch, tours were offered of the UKAS accredited testing lab and delegates had the chance to see an expert carrying out a furniture repair demonstration.
FIRA’s next Open Day is scheduled for Thursday 18 May. Anyone interested in attending should email Chrissie Winsor (firstname.lastname@example.org) or call 01438 777 700. Early booking is advised as the February Open Day was over-subscribed and a waiting list was in place.